IT departments are facing multiple challenges in operating and maintaining their infrastructure; consequently, to balance the demands of operating efficient networks with limited dollars, IT decision makers have been turning to outside firms to help manage parts of their infrastructure. Understanding the key trends, emerging markets, profitable business models, and methods for rapid service creation is imperative for managed services providers and network equipment vendors, especially if they want to capture and grow this profitable market.
Lauren Robinette, managed services analyst, discusses the managed services market and gives an update on trends and drivers affecting the market.
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